How we collect, use, and protect personal information in line with our services.
T-One Corporate Services Provider L.L.C. and its affiliates (together, "we," "our," or "us") provide software and related services through this website and, where applicable, mobile applications. This Privacy Policy summarises how we handle personal data, based on the same principles as our broader terms of use (including verification, third-party integrations, and lawful use of the Services).
1. Scope and agreement
By using our Services, you acknowledge that you have read this Policy. We may update it from time to time; the current version will be posted on our website or app (or communicated by other reasonable means). Continued use after changes means you accept the updated Policy, unless applicable law requires otherwise.
2. What we collect
We may collect identifiers and contact details you submit (for example name, email, phone, company, and enquiry content), account and billing-related data where you register or pay for services, and technical data such as device, browser, and log information. For onboarding, compliance, or risk purposes (including Know Your Customer), we may request and retain identity and verification documents and related information as permitted by law and our internal procedures.
3. How we use information
We use personal data to provide and improve the Services, respond to requests, manage accounts, meet legal and regulatory obligations (including AML/CFT where relevant), conduct due diligence and periodic reviews, prevent fraud or misuse, and communicate with you about the Services or policy changes. We do not sell your personal data.
4. Third parties
Our platform may connect you to independent partners (for example exchanges, staking, rates, or other tools). Those providers process data under their own terms and privacy notices. We do not control their practices; you should review how each provider handles your information. If you grant someone else access to your account, you remain responsible for their actions.
5. Accuracy
You should ensure that information you provide is accurate and complete. You are responsible for reviewing important details (including transaction-related information) before you submit or confirm them.
6. Security and risk
We apply appropriate measures to protect personal data, but no online service is risk-free. You acknowledge general risks such as connectivity issues, malware, or unauthorised access attempts. We cannot guarantee uninterrupted or error-free operation of all systems.
7. Retention
We keep personal data only as long as needed for the purposes above, including legal, regulatory, and dispute-resolution requirements, unless a longer period is required or permitted by law.
8. Your rights and choices
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights or ask questions, contact us using the details below. You may also adjust cookie preferences in your browser where cookies are used.
9. Contact
Privacy-related requests or questions:
info@t-onecs.ae. For general questions about our Services, you may also use our contact page.
10. Governing approach
Where not overridden by mandatory local law, matters relating to this Policy may be interpreted consistently with the governing law framework applicable to our agreements (including terms referencing Dubai, United Arab Emirates, where applicable).
Last updated: April 2026
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